Frequently Asked Questions

What is click fraud?

Click fraud is when someone is repeatedly clicks on your website (either manually or using an automated program) with the intention of depleting your pay-per-click sponsored advertising budget. Once your budget has been depleted, your pay-per-click advertisements will no longer appear for the remainder of the month; hence, making your website unavailable for visitors. Click fraud is normally practiced by your competitors but not always.

How do I know if my pay-per-click campaign is a victim of click fraud?

How do I know if my pay-per-click campaign is a victim of click fraud? You won't That's the problem. Only ClickReport can tell you for sure the clicking history that has occurred on your website's pay-per-click campaign. ClickReport provides you with Detailed Ad Campaign Reports that help you to quickly identify click fraud.

How can ClickReport help stop click fraud?

ClickReport has been specifically designed to help you identify an excessive number of visits by the same IP address to your website. ClickReport gives you the option to take action! You can exclude those potentially fraudulent IP addresses from your Google pay-per-click campaign; hence, your website won't show on their computer!

Can ClickReport help detect and prevent AdSense click fraud?

While Google AdSense currently offers no IP exclusion tool, any advertiser on your site who uses ClickReport.com in their AdWords campaign is ultimately helping to protect your website from fraudulent click activity. Fraudulent clicks can cause Google to penalize website owners, and in some cases shut down their AdSense account. When ClickReport.com protects advertisers from click fraud, it is subsequently protecting the website in which the advertisement is displayed on.

Where is the best place to put the ClickReport Script?

While the Script can be placed in different locations on the page, the best place to place the ClickReport script is at the bottom of your page. Place it right before the closing body tag </body>

Example:
<h1>this is the last line of the page </h1>
<script type="text/javascript" src="https://service.clickreport.com/wmcaudit.js?id=XXXX" >
</script>
</body>
</html>

This will prevent the script from interfering with, or being affected by, other things that may be incorporated into your page.

How do I block an IP Address?

Google just released a new feature for AdWords advertisers. Advertisers can now specify if they do not want their ads to show up for specific IP addresses. Why is this useful? A few reasons. Let's say you know a competitor is clicking on your ads, you can block their IP address and they won't even see your ad. Even if they are not clicking on your ads, you may not want them to see your ads, so you can also prevent that. Another reason is if you search for your keywords a lot but don't click on your own ads, and you do not want it to impact your click through rate, you can also block your own IP address from seeing your own ads. How do you see it? Go to tools and then click on IP Exclusion, then select a campaign and there you go.

How Do I Catch Abusers Who Use Multiple IP Addresses?

Occasionally, abusers try to avoid IP identification by resetting their connection, and assigning a new IP address each time their connection and/or computer restarts. ClickReport however, features an additional tracking feature that places an identifying cookie on the visiting computer, generating a unique visitor ID number. This cookie tracks the click activity of the Visitor ID, apart from the IP Address, and can warn potential abusers through ClickReport.com's 4-tiered warning system, as well as send an immediate alert notification via email once a visitor ID has reached their click threshold. This information can be viewed in your 'Hit Report' and can be submitted to Google as proof of visitor abuse when requesting these clicks not be counted.

What other services does ClickReport provide?

Every time a user clicks on your pay-per-click sponsored ad campaign, ClickReport keeps track. These statistics are compiled and available to you at your disposal, showing your website's traffic patterns, visitor history, and much more. ClickReport gives you two convenient ways to view your pay-per-click statistics:

  1. Log into your ClickReport account
  2. Receive daily e-mails showing visitor statistics

What types of visitor information does ClickReport collect?

At present, ClickReport collects the following information from each visitor:

  • IP address
  • Cookie ID
  • Session ID
  • Referring search engine
  • Keywords entered
  • URL tag
  • Warning level
  • Date

Time Learn more about the Features of ClickReport.

Can I install the ClickReport landing page script on multiple pages?

Yes you can do this. However be certain that you are able to track the various traffic coming to the different pages using unique "crtags" on your Google Ads.

Can different landing page reports in ClickReport coexist within a summary landing page report?

As long as you insert the same landing page script on the pages you would like included in the report and that you assign unique "crtags" to the ads you are tracking, then you will be able to track clicks to different pages in your report by viewing the referrer column of your report.

What other advantages are there to using ClickReport?

Besides combating click fraud, ClickReport can be used to analyze and monitor your pay-per-click sponsored ad campaigns, including visitor keywords and click-through activity. Take control of your pay-per-click campaign with ClickReport!

Will ClickReport work in a CMS like Joomla, Drupla or Wordpress?

Yes, ClickReport will work with a CMS, however ClickReport does not currently sponsor any modules for any CMS. We would like to offer some advise. When working with a CMS it is best practice to implement changes their way. In the case of inserting the ClickReport landing page script, we recommend that you search their support site for a module, or plugin that has been contributed to the community and try it out. Do not hack the core code to add your script as this will make upgrades an extremely tricky endeavor. When searching for this module, try searching for a module that inserts custom meta tags or code into the header area.

Is ClickReport available as a free trial?

Absolutely. We want you to be certain ClickReport meets your satisfaction before purchasing. We offer a 10 Day Free Trial, after which time your membership will begin, unless cancellation is initiated.

How much does ClickReport cost?

For less than a dollar per day, you can have the security of knowing your hard-earned pay-per-click campaign dollars are being put to good use. It's a small price to pay for peace of mind!

Do you accept credit cards?

Yes. ClickReport accepts all major credit cards through our secure online payment processing system.

What is your policy regarding SPAM and my privacy?

ClickReport takes your privacy seriously. We do not engage in unsolicited e-mails, SPAM, spy ware, or any type of intrusive marketing methods. Please read our Privacy Policy for greater details.

Why am I receiving the ClickReport "Daily E-mail Reports" twice a day?

There are two places where you can instruct ClickReport to send you the "Daily E-mail Report": You need to check off either one of the two locations.

  • Log into your ClickReport account.
  • Look under My Campaigns > Configure Email Recipients (see screen shot)
  • Look under Account Settings > Update Account Information to see if the following box is checked. "Send me daily email report." (see screen shot)

How do I cancel my ClickReport subscription?

For security and privacy reasons, ClickReport requires users to follow our simple unsubscribe process as described in ClickReport's terms and conditions agreement.

  • Step 1. log into your ClickReport account
  • Step 2. click on My Account
  • Step 3. click on the "Unsubscribe From ClickReport" link

Note: e-mail requests will not unsubscribe your account. Users MUST follow the above instructions

How do I contact ClickReport?

If you have questions about our product or other comments, simply e-mail us using our on-line contact form or call our office. Complete Contact Information can be found on the ClickReport website.

When I look at my Hit Report, I see the same tag, but the referrer is different. I don't have any tagged URL's on these sites. What's going on?

When a person performs a search on Ask, yahoo, or amazon, the search engine also performs a cross search of other search engines. This can result in your ad being displayed in the other search engine. When clicked upon the link takes them to your site directly. So while the tag is from google, the referrer, is marked as the site that you came from.

Choosing the proper time zone for your ClickReport account

By selecting "My time zone" located in the "Setting up your ClickReport account!" sign-up form or the "Update my account information" section allows the ClickReport system to adjust the reports for your specific time zone and will take into account daylight savings time. By selecting "UTC/GMT" the ClickReport system will always give the universal time code for your selected location, and will NOT adjust report times for daylight savings or any other local adjustments.
Note: To adjust the time zone for your ClickReport account change "Your Country" and "State" settings.